"Why did I buy my ticket six months ago,'' Schuman said. Save my name, email, and website in this browser for the next time I comment. They take care of customers with benefits such as makinga courtesy call informing ticket holders of venue or time changes, and they provide guarantees in case of fake tickets. The exact fees ticket resellers charge are hard to pin down, and unfortunately, you wont see the total amount until youre at the sites checkout page. I called to inquire, and their customer service is rude, uninformed, and not at all helpful. Still no tickets with 4 days until the event. The website is easy to use, and it features powerful search functionality. Also in Ticketmasters favor is the fact that it displays a picture of what the field looks like from those seats. Normally, I purchase baseball tickets from Vivid, but recently I bought Hollywood Bowl tickets and had to pay a ridiculous amount for the shipping. Vivid Seats service fees are reported to run from 20% to 40% of the original ticket price. The table below compares Ticketmaster's vs StubHub's fees: Fee. Why aren't selling fees shown anymore? - StubHub Community Does anyone else think $200 - $250 per ticket is ridiculous for a "service fee". I used to solely purchase tickets from 3rd parties on Stubhub. Both of these sites have heavy fees tacked on at the end, which almost always causes you to overpay. Hidden-fee users were then more likely to go back and search other ticket listings. Brick and mortar stores will never go away, but buying things online is mainstream now. I never even remember having a fee before when buying a ticket. Why does StubHub charge such an expensive service fee per - Quora Both Vivid Seats and StubHub get many important things right. I won the dispute. Of course, price is a primary concern with any ticket vendor, and this is where Vivid Seats stands out. here. SAN FRANCISCO (KGO) -- For Taylor Swift fans, there's little more coveted than tickets to her latest concert tour. The service operates in 40 countries, it is also a distinctive feature that inspires the trust of many customers. Our daughters like it, I thought it would be fun,'' Schuman recalled. Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. Copyright 2023 KGO-TV. it's the seller. StubHub Discount Codes - $30 OFF in August 2023 - CNN Coupons When they sell, we collect a sell fee. Two of the leading contenders in this secondary market are Vivid Seats and StubHub. It's coming from the seller". How safe is your neighborhood? Total costs can range from 20% to 50% of the original price. The 15% fee StubHub is charging now means the markup needed to break even is ridiculous. Those advetising no fees, they just inclue fees in the ticket price itself so the total price is eventually the same or no fee site may even mo. Hi, I posted some tickets for $495 and completed the process like I always do. On each completed transaction, the buyer pays a 10% fee, and a 15% fee is deducted from the seller's . Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. 2023 StubHub Reviews - Are They Legit & Safe? | ConsumerAffairs Discussion: Were StubHub's fees always this high? They seem to - Reddit How is that calculated? If you are a seller, you are not eligible for any discounts or exclusive coupons. StubHubs fees are reportedly a little higher than Vivid Seats on average. Furthermore, both sites offer an app for finding tickets while on the move. For example, if you sell a ticket for $100, you will pay a $15 seller fee to StubHub, and receive $85 as your net payment. Vivid Seats sent multiple confirmations to us in email and then three days before the show texted us to say we were unable to procure seats to your event. Still waiting for my refund. ", "Fans can save money on tickets to premium events by signing up for membership ticket sites like Ticket Club". Commission taken when tickets are sold. The premise of this article is entirely false. If you're on the ABC7 News app, click here to watch live, Dodger Stadium not flooded after Hilary, debunking viral photos, Video shows intense Hilary flash flooding in Southern California, Biden arrives in Maui to meet with wildfire survivors. Ridiculous. You don't have to pay Stubhub's fees. - Ticket Club If youre concerned about StubHub, see our article on whether StubHub is legitimate and safe. They both provide good, user-friendly websites where you easily find what you need and get it rather quickly. Shawna [12:50 PM] But you do the same thing, sell tickets. Stubhub is siding with the buyer. The average rating of the service according to customer reviews is about 4 out of 5, which is a good result. Professor of Economics, Business and Public Policy, Economic Analysis and Policy, Haas School of Business As a tech enthusiast, Steve also enjoys exploring new products and devices and helping others solve their technological problems. Be sure to include your full name, email, street address, and phone number. "Thank you, ABC7!". Solved: BUYER FEES - StubHub Community In the last quarter of 2018, e-commerce sales accounted for between 10 and 15 percent of all retail sales and are growing at about four times the rate of offline sales. Plus, you have the option of messaging the seller to try and negotiate. All rights reserved. Ticketmaster: Ticketmaster does list the full price youll pay for each ticket as $73.75 each, breaking that down into $62 for each ticket and $11.75 in fees. Out of all the ticket fees companies charge, Stubhub charging a I had a horrible experience with Vivid. Find or create the event you selling the tickets for. These results implied that the hidden-fee buyers were misinformed about the total purchase price. The fees for each ticket are $18, which are higher than Ticketmasters, but the price of each ticket without the fees is $43. The secondary ticket market is vast and growing all the time. Stubhub Fees | The Truth About Buyer & Seller Fees | TickPick Reply All forum topics Previous Topic Next Topic 2 REPLIES Bob Olympian Re: Why aren't selling fees shown anymore? You are already a TicketClub member! Stubhub fees are ridiculous for tickets : r/NYKnicks - Reddit Then click 'Export Payment Info' to download your sales and payment history to Excel. Suddenly, they had no tickets. Vivid hide their transaction fee. Go to solution BUYER FEES I bought some tickets and everything went well with the transcations BUT what is this FEE? We can't issue replacements. I will NEVER use Vivd again. Ticketmaster. Read more I was just going to order tickets and it never showed the service or delivery fees. No fees and a lot of the time you get tickets for less than face value. I recently purchased tickets for a Mets game, a single admission double header in September. Customer service terrible and impossible to get through. Fees can vary from 15% to 40% by resale sites. Now, about GameTime. A few people have sent me pm about my tickets (not much Reddit history though) is there any tips for selling privately to other fans here, Ive never really sold anything online? StubHub will also charge a 10% fee to the buyer of your . Please review our FAQ here. recommend them to anyone. A blog by TickPick says this started last year. StubHub's ticket fees : StubHub I did an online chat with Vivid Seats to ask if they were doing the same as Stub Hub and this is the response : None of these are great. The leading ticket outlets, however, have inflated prices and aggravated customers with limited slots. They use those fees to operate their business. However, their purchases dropped off much more steeply when the fees were sprung on them at checkout: They were about 45% less likely to make a purchase than those who saw the full price up front. Got the group together and went to the game, only to be denied entry and told our tickets were not valid. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! SeatGeek: SeatGeek also displays the total price youll pay including feesbut its $61 each vs. Ticketmasters $73.75. Two Bay Area moms bought Taylor Swift concert tickets on StubHub for their 13-year-old daughters, but StubHub told them it didn't have the tickets. Before hearing anything back, I'm getting a penalty of $1435 for the difference to buy "comparable tickets"!!!!!! Unfortunately I cannot guarantee tickets. Chevron icon. Prices may be higher or lower than face value. Shawna [12:48 PM] How is it that stub hub is offering refunds then ? Im sticking with StubHub from now on. So is it true that stubhub can charge whatever amount they want, like 10k or a million dollars and claim that this is the difference without ANY proof? While this sounds good in theory, the higher initial prices scared consumers away, so now StubHub doesnt show you its fees until youre ready to finish buying the ticket. You can sort search results by ticket, region, date, or artist. But "comparable" means a similar price - and at the current, going rates. Lets just make sure youre not spending too many extra bucks. In this case- that was 50% more than the ticket price. The young teen and her friend since birth, Sasha Malek, have been Taylor Swift fans nearly their entire lives. Read more Im going to Wednesdays game and have 2 extra tickets and for the first time ever I put them on stubhub. Editor Disclaimer: Some pages on this site may include an affiliate link. "Apparently when you go to a Taylor Swift concert you dress up in the clothes that go with the theme of her albums.". Have your tickets always been valid, and have the original purchasers name on there? Rant over lol 60 19 19 comments Best Add a Comment Narcan9 2 mo. Id rather take my chances with a scalper on the street. New comments cannot be posted and votes cannot be cast. No credit card required, nothing to cancel. These creeps are the online equivalent of the shady scalpers running game outside the venues. the ridiculous fees that StubHub charge drive me . This section is where the site makes its money. Ticket revenue is way up after the lull caused by the COVID-19 lockdowns. Sad.". Both services allow you to buy hard-to-find tickets or to sell yours if you no longer need them. Do some sellers pay different commissions? After devoting a lot of my afternoon with customer service trying to get delivery of the tickets, with nothing but being put on hold for way too long time and time, and then being told they resolved the problem and to check my email soon, I finally concluded I was in an endless loop. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Today, I clicked on that 10% discount link, picked the same pair of tickets, and went to complete the purchase. ", "For fans of MLB playoff teams, joining the Ticket Club is the way to go to see your team play at Sick to death of Stubhub fees. Where do you get your tickets? Free. How can you choose between the two sites? And no explanation. TickPick: TickPick lists the tickets in our chosen section and row at $50and stays true to its promise of no service fees all the way through. Sellers are setting their prices so that, once fees are added, the buyer will be willing to pay the overall price. Look to the fringes, deep-learning model shows. So, when they heard the superstar was going on tour. . "They were gonna help me out.". Want more help with buying tickets online? "We got airline tickets, we booked a hotel, the girls were super excited and so were we.". Eventually he then explained that they were purchased on another secondary website. Yesterday, I almost purchased a pair of NHL tickets on Vivid. The only way in, aside from the actual ticket, is to use your cell phone. That is $1500+$1435 = $2935 for two tickets in Section 231!!! Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. Do not click purchase to avoid being overcharged. Reddit, Inc. 2023. Being charged a penalty fee : r/stubhub - Reddit The girls are thrilled. Where does everyone on here go to get their tickets? Again, SeatGeek displays a picture of what the field looks like from the seats. Once you join, you'll never want to use StubHub again. Wish they were required to publish who's pocket those fees go into. Vivid Seats vs. StubHub - Which Ticket-Buying Platform is Better? - Alphr PER TICKET! Reddit, Inc. 2023. You will enter your community username and new password and done! Both Ticketmaster's and StubHub's fees can differ based entirely on the event or the venue where it's being held, but Ticketmaster's fees seem to be lower in general. Delivery is carried out within approximately 48 hours. Joyful shrieks erupted from the group. Vivid Seats has taken the lead. Why Are Ticket Service Fees so High? | Money service fees Does anyone else think $200 - $250 per ticket is ridiculous for a "service fee". You can see the price per ticket including fees on the event page. This illustrates that not only does pricing vary across these platforms, but selection does, too. America's pastime. Your mileage may vary, of course, depending on the size of your chosen venue and the popularity and frequency of whatever youre trying to attend, but this field test matches up with what the frequent buyers on Reddit say, so at least you can feel comfortable just ruling out Ticketmaster and SeatGeek from the jump. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. These include:SeatGeek***TickPickFanxchangeTicket NetworkMaxim TicketsScore BigUber SeatRazor Gator. There is only one set of seats available in Section 231, but its two seats together in Row 7and theyre $17 each. And at the bat mitzvah party, Schuman handed Olivia and Sasha an envelope. How do you tell a 13-year-old that? There's nothing illegal about it. So, when I complained that I was held hostage for over two hours for tickets that were not delivered he said it wasnt their problem I waited until the last minute to buy tickets. The payment is made to a bank account. We have the answers to all of your questions about StubHub's fees, and as an added bonus, we'll show how to minimize the egregious service fees that StubHub charges. Everything is just rolled up into one amount, making it hard to see what has happened until after you have paid. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Will only use Stubhub from now on. If Stubhub didn't charge fees, the sellers would in turn list the tickets for higher prices. Are they not your competition and they are doing this wonderful thing for their customers. StubHub: StubHub does not have the Section 231, Row 10 tickets listed at all. 15 38 comments Best Add a Comment Rager65 1 yr. ago Same thing happened to me. Its tacked on at the end, and Im not sure its even shown as an individual amount, its certainly not on the receipt. Almost $30 in fees for each $84 ticket.. How Much Are StubHub Seller Fees: Detailed Explanation 15% fee. Okay, they Fedexed the tickets to me, but that really wasnt necessary. Why Use DoNotPay DoNotPay recognizes that your time is valuable. Wish they were required to publish who's pocket those fees go into. Fees charged are a percentage of the ticket price. KEY POINTS StubHub is a great source for concert and sporting event tickets. There are such options as mobile transfer, electronic or Instant download (PDF), mobile or print, UPS, Pickup. The service warns sellers that when placing tickets on StubHub, that they must deliver tickets to buyers in the same way as they bought on the primary market. Please try again. More Details $6 DEAL Save at StubHub - StubHub Sports, Concert and Theater Tickets as low as $6 Use by Dec 31, 2023 More Details 15% COUPON StubHub Promo Code: 15% off Show coupon Available. "There's no guarantee. On another note, both vendors offer good customer service and guarantee legitimate, non-fake tickets for your show, so you dont miss it because of a scam. By Robert Hayes ", MORE: Ticketmaster cancels public sale for Taylor Swift's Eras Tour due to insufficient ticket inventory. By a special number, you can track the movement of the ticket, the readiness of the ticket for shipment is a very convenient function thanks to which you can track all the nuances and promptly solve problems if they arise. I bought 8 seats to the NHL Winter Classic 2020. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Cookie Notice What are StubHub's fees to sell tickets? : StubHub New Seller Requirements (1099s) : r/stubhub - Reddit However, two Bay Area moms scored tickets on StubHub for their 13 year old daughters-and excitement ran high - until it turned to heartbreak. With fees, they come out to $28 each and there is no extra processing charge, so your grand total is $56. There are feesthe price you see at first isnt the price you pay, but costs are still below StubHub in many instances. Vivid chat says theyre fine. Seatgeek and Stubhub says not.. All rights reserved. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You do still get a guarantee against fake tickets, so it someone sells you a fake StubHub will help you get the genuine article for your show of choice if at all possible in order to make sure you dont miss your show. That fulfillment fee ends up being $2.48 each, so the total youll pay is $105.61but you dont find that out until clicking through almost all of the checkout pages, which is a negative. StubHub. Now you just have to click on the Filter and check the box to Show prices with estimated fees. I bought tickets for a Broadway show on their website about 4 hours before show time. Once again, you get the picture of what your view will be like. I talked to the manager on the phone to discuss replacements, and the manager promised to talk to the buyer and call me back. The Cubs will no longer accept a ticket printed by your home printer. MLB All Star Game Tickets sale successful; now listing shows as expired, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Steve Larner carries over ten years of content management, editing, and writing experience in a wide variety of industries. Buyer Beware when considering Vivid Seats. As this price comparison shows, both services have a wide variety of seats available and are usually competitive with one another on price. The young teen and her friend since birth, Sasha Malek, have been Taylor Swift fans nearly their entire lives. I hope you can set my mind at rest. Forgot Your Amazon Prime Video Pin? The app doesnt break down any fees. When I am looking for NFL tickets, the first place I look is Ebay. Any help, advice, and reassurance would be most appreciated. If you do care about being in a certain location, or just like to have options and plan ahead, TickPick is the best, followed by Vivid Seats. Check out Bay Area safety tracker, Ticketmaster cancels public sale for Taylor Swift's Eras Tour due to insufficient ticket inventory, After concert is postponed three times, ticket refund gets lost between seller and bank, Taylor Swift tickets listed for over $21K on StubHub after millions flood Ticketmaster presale, 'Excruciating for me': Taylor Swift speaks out on Instagram after Ticketmaster cancels general sale. As a rule, the service uses a UPS or FedEx dispatch system. They had Orchestra Center for $1,400 including services fees. StubHub seller won't give Bay Area fans Taylor Swift tickets they Scan this QR code to download the app now. To me, Prime Orchestra is Orchestra Center which they dont break out. People end up making purchases that in hindsight they would not have made., People end up making purchases that in hindsight they would not have made. Sub-Category: Ticket Details 11-21-2022 11:08 AM 1 Reply All forum topics Previous Topic Next Topic 2 REPLIES Melpik Legend Re: BUYER FEES Hi @jenavery0808 Schuman had planned to present the tickets to Olivia at her bat-mitzvah this month. I always use Stub Hub if I cannot buy directly from the Venue. They have no authority but simply read from their script which is obviously written to deflect expected complaints.
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